Intent & Context

Use Intent to say what to accomplish. Use Context to supply everything the AI needs to do it safely and correctly.

Intent

Describe the goal in natural language. Be direct.

"Schedule a meeting with John next week"

"Create a new contact in CRM from the last inbound email"

Good intents are outcome‑focused

Context

Add execution details the agent shouldn’t have to infer or expose to end users. This is a free‑form guidance. Use it to pass:

  • Time constraints and windows (timezone=Europe/Copenhagen, window=next_week)

  • Environmental facts and feature flags (crm=hubspot, dry_run=false)

  • Data bindings and IDs the UI shouldn’t show

  • Safety constraints / policies (max changes per run, rate limits)

  • Additional guidance for edge cases

Do NOT leak sensitive context to users. Context is meant for the system/agent, not for display.

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